Privacy Policy

1. Who We Are

VK Nail Bar Studio is a beauty, nail and wellness brand based in Chennai, offering professional nail art, nail extensions, manicure, pedicure, reflexology, massage, grooming and related beauty services through our salon and digital platforms.

We also offer cosmetic products through our website, salon locations and authorised sales channels.

2. Information We Collect

a. Personal Information

• Name
• Phone Number
• Email Address
• Billing or Payment Information
• Delivery or Shipping Address (where applicable)
• Date of Birth or Age
• Social Media Handles or Profile Information shared with us
• Any information voluntarily submitted through forms, bookings, messages or inquiries

b. Technical Information

• IP Address
• Browser Type and Version
• Device Information
• Operating System
• Website Pages Visited
• Time Spent on Pages
• Referral Sources
• Cookies and Similar Tracking Technologies

c. Service Related Information

• Appointment and Booking Details
• Service History and Treatment Records
• Product Purchase History
• Membership or Loyalty-related Information
• Service Preferences and Custom Requests
• Feedback, Reviews or Testimonials
• Messages sent through Contact Forms, WhatsApp, Instagram, Direct Message or Email

3. How We Use Your Information

• Book, manage and confirm appointments
• Process purchases and customer orders
• Respond to inquiries, requests or customer support needs
• Provide salon, beauty, wellness and product-related services
• Maintain membership programs or loyalty records
• Improve our website, services, products and customer experience
• Send appointment reminders, confirmations, updates or important notices
• Share promotional offers, festive campaigns, newsletters and marketing communications
• Conduct internal analysis, reporting and business operations
• Improve advertising, social media engagement and digital experiences
• Comply with legal obligations or protect business interests
• You may opt out of promotional or marketing communications at any time.

4. Cookies & Tracking Technologies

• Enhance user experience
• Remember preferences and settings
• Analyse website traffic and visitor behaviour
• Improve website functionality and performance
• Support marketing and advertising activities
• By continuing to use our website, you consent to the use of cookies unless disabled through your browser settings.

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain features or functionality of the website.

5. Sharing of Information

VK Nail Bar Studio does not share, rent or trade your information. We may share your information only in the following situations:

• With third-party service providers (payment gateways, appointment management and analytics tools)
• When required by law or legal authorities
• To protect the rights, safety or property of VK Nail Bar Studio or our clients

6. Data Security

We take sensible and proper security measures to protect your personal information from unauthorized or illegal access, misuse, loss or disclosure.

While no method of communication over the internet is 100% secure, we strive to use commercially acceptable means to safeguard your data.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by applicable law, business obligations, dispute resolution or record-keeping requirements.

When information is no longer required, we may securely delete, remove, anonymise or archive it in accordance with applicable practices and regulations.

8. Client Rights

Depending on applicable laws, you may have the right to:

• Access the personal information you provided to us
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt out of promotional communications at any time
• Submit requests by contacting us using the details below

9. Third-Party Links

Our website may contain links to third-party websites or social media platforms. VK Nail Bar Studio is not responsible for the privacy practices or content of such external sites.

10. Children's Privacy

Our services and website are not intended for children under the age of 18. Without parental or guardian consent, we do not knowingly collect personal information from minors.

11. Social Media, Reviews & User Content

Any reviews, testimonials, photographs, videos, comments or feedback voluntarily shared with VK Nail Bar Studio through social media, messages, website forms or other communication channels may be used for marketing, promotional, educational or business purposes unless otherwise requested by the customer.

Customers may contact us if they wish to request removal of specific publicly shared content.

12. Changes to This Privacy Policy

VK Nail Bar Studio reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website or on this page.