TERMS OF SERVICE

This website is operated by VK Nail Bar Studio (“VK Nail Bar Studio”, “we”, “us”, “our”). Throughout the website, the terms “you”, “user”, “customer” or “client” refer to any individual accessing, browsing, purchasing from, booking through or otherwise using our website, products or services.

VK Nail Bar Studio offers salon services, beauty and nail care solutions, relaxing wellness and therapy experiences and other offerings and also sells cosmetic products through our website, salon locations, digital platforms and authorised channels.

By accessing our website, booking appointments, purchasing products or using any part of our services, you agree to be bound by these Terms of Service (“Terms”), along with our Privacy Policy and any other policies or guidelines referenced on the website. If you do not agree with these Terms, you should discontinue use of the website and services immediately.

SECTION 1 – GENERAL CONDITIONS

• We reserve the right to refuse, suspend, restrict or discontinue service to any person at any time for reasons including operational, legal, security, safety or policy-related concerns.
• You understand that certain information transmitted through the website may pass through various networks and devices and may involve technical modifications necessary for compatibility or functionality.
• All payment-related information is processed through secure and encrypted channels.
• You agree not to misuse the website, interfere with its operation, attempt unauthorised access or use any part of the Services for unlawful, fraudulent or unauthorised purposes.
• Any unauthorised reproduction, duplication, resale, copying, distribution or commercial exploitation of our content, services, branding, products or materials is strictly prohibited without prior written permission from VK Nail Bar Studio.

SECTION 2 – ELIGIBILITY

• You confirm that you are at least 18 years of age; or
• If below 18 years of age, you are accessing the website or services under the supervision and consent of a parent or legal guardian.
• If you make bookings, purchases or requests on behalf of another individual, you confirm that you are authorised to act on their behalf.

SECTION 3 – SERVICES & PRODUCTS

• VK Nail Bar Studio offers salon, beauty, nail, grooming and wellness services including manicure, pedicure, nail art, nail extensions, detan services, waxing, threading, relaxing massages, reflexology therapy and other related services.
• VK Nail Bar Studio also offers cosmetic products through its website and authorised channels.
• All services and products are subject to availability.
• Services and products may be modified, updated, discontinued, substituted or restricted at any time without prior notice.
• We make reasonable efforts to ensure accurate representation of products, services, colours, shades, descriptions, visuals and pricing.
• Actual colours, finishes, packaging or results may vary depending on screen settings, lighting, application methods, batch variations or individual usage.
• Customers are responsible for using products according to instructions, safety guidance and recommended application methods.
• Our services and products are intended only for cosmetic, beauty, grooming, wellness and self-care purposes.
• Our services and products are not intended to diagnose, treat, prevent or cure any medical condition.

SECTION 4 – ACCURACY OF INFORMATION

• We strive to ensure that all information available on the website, including service descriptions, pricing, product details, offers and availability, is accurate and updated.
• We do not guarantee that all information will always be complete, current, error-free or uninterrupted.
• VK Nail Bar Studio reserves the right to correct errors, inaccuracies, omissions or outdated information.
• Website content may be updated at any time without prior notice.

SECTION 5 – BOOKINGS & APPOINTMENTS

• Appointments may be booked online, by phone or in person.
• Booking confirmation is subject to availability and confirmation by our team.
• Clients are advised to arrive at least 10 minutes prior to their scheduled appointment.
• Late arrivals may result in reduced service time or cancellation without refund.
• VK Nail Bar Studio reserves the right to cancel or reschedule appointments due to operational or unforeseen circumstances.

SECTION 6 – CANCELLATIONS & RESCHEDULING

• Appointments must be cancelled or rescheduled at least 24 hours in advance.
• Late cancellations or no-shows may result in cancellation fees or loss of advance payment.
• Promotional bookings, packages and discounted services are non-refundable unless stated otherwise.

SECTION 7 – PRICING & PAYMENTS

• All prices are listed in INR unless stated otherwise.
• Prices are subject to change without prior notice.
• Payments may be made via cash, card, UPI or other approved digital payment methods.
• Advance payments or deposits, if taken, are non-refundable unless explicitly mentioned.
• Applicable taxes and charges may apply as per prevailing laws and regulations.

SECTION 8 – HEALTH, SAFETY & CLIENT RESPONSIBILITY

• Clients must disclose all relevant health information including, but not limited to:
  • Medical conditions
  • Allergies
  • Pregnancy
  • Skin sensitivities
  • Injuries, surgeries or medications
• Failure to disclose such information releases VK Nail Bar Studio from liability for any adverse reactions or outcomes resulting from the service.
• Our services are not a substitute for professional medical advice or treatment.

SECTION 9 – PERSONAL BELONGINGS

• VK Nail Bar Studio requests all clients to take reasonable care of their personal belongings while visiting our premises.
• While we strive to maintain a safe and secure environment for our clients, VK Nail Bar Studio shall not be held responsible or liable for any loss, theft, misplacement or damage to personal belongings, whether occurring before, during or after any service, including time spent in treatment rooms, waiting areas or common areas.
• Clients are advised to:
  • Not bring valuable or irreplaceable items to the salon.
  • Always keep personal belongings with them.
  • Use designated storage areas, if provided, at their own risk.
• Any assistance offered by our staff in storing or handling personal items is done purely as a courtesy and does not constitute acceptance of responsibility or liability.
• By availing our services, you acknowledge and agree that you remain solely responsible for the safekeeping of your personal belongings throughout your visit to VK Nail Bar Studio.

SECTION 10 – CONDUCT & RIGHT TO REFUSE SERVICE

• We maintain a respectful, safe and professional environment.
• Any inappropriate, abusive, threatening or disrespectful behaviour may result in immediate termination of service without refund.
• Such behaviour may also lead to refusal of future services.

SECTION 11 – INTELLECTUAL PROPERTY RIGHTS

• The Services and all content available through the website, including but not limited to trademarks, brand names, service marks, logos, text, displays, images, graphics, photographs, videos, audio, service descriptions, reviews, designs, layouts, user interfaces and the selection, compilation and arrangement thereof (collectively, the “Content”), are owned by VK Nail Bar Studio, its affiliates or its licensors and are protected by applicable Indian and international copyright, trademark, patent and other intellectual property laws.
• These Terms grant you a limited, non-exclusive, non-transferable and revocable licence to access and use the Services for personal, non-commercial use only.
• You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, transmit or otherwise exploit any Content without our prior written consent.
• Nothing in these Terms shall be construed as granting any licence or rights under any patent, trademark, copyright or other intellectual property of VK Nail Bar Studio or any third party.
• All rights not expressly granted are reserved.
• The name VK Nail Bar Studio, along with all related logos, service names, designs and slogans, are trademarks of VK Nail Bar Studio.
• All other trademarks appearing on the Services are the property of their respective owners.

SECTION 12 – USER FEEDBACK, REVIEWS & SUBMISSIONS

• If you submit feedback, reviews, testimonials, comments, suggestions, images, videos, messages or other content to VK Nail Bar Studio through any platform or channel, you grant us the right to use, reproduce, publish, display, edit, adapt or share such content for operational, promotional, marketing, educational or commercial purposes.
• By submitting such content, you confirm that the material does not violate the rights of any third party and does not contain unlawful, misleading, defamatory or inappropriate material.
• VK Nail Bar Studio may use customer reviews, photographs, videos or service results shared publicly on social media or submitted directly to us for promotional or marketing purposes unless otherwise requested by the customer.

SECTION 13 – THIRD-PARTY LINKS

• Our website may contain links to third-party websites or services.
• These links are provided for convenience only.
• We do not control and are not responsible for the content, policies or practices of third-party websites.

SECTION 14 – DISCLAIMER OF WARRANTIES

• The website, products and services are provided on an “as is” and “as available” basis without warranties, guarantees or representations of any kind, whether express or implied.
• VK Nail Bar Studio does not guarantee uninterrupted website access, complete accuracy, specific results, continuous availability or error-free operation of the website or services.
• Individual service and product results may vary from person to person.

SECTION 15 – LIMITATION OF LIABILITY

• To the fullest extent permitted by law, VK Nail Bar Studio shall not be liable for any indirect, incidental, special or consequential damages arising from the use of the website or services.

SECTION 16 – INDEMNIFICATION

• You agree to indemnify, defend and hold harmless VK Nail Bar Studio, its directors, employees, affiliates, representatives, partners and service providers from any claims, liabilities, damages, losses, costs or expenses arising out of:
• Your breach of these Terms.
• Misuse of the website, products or services.
• Violation of applicable laws or third-party rights.
• Improper use of products purchased through our platform.

SECTION 17 – TERMINATION

• VK Nail Bar Studio reserves the right to suspend, restrict, terminate or deny access to the website, services, bookings, purchases, accounts or digital platforms at any time and without prior notice where we reasonably believe a user has violated these Terms or engaged in inappropriate, unlawful, harmful, fraudulent, abusive or disruptive conduct.
• Termination may also occur for operational, security, legal, technical or administrative reasons.
• Upon termination, your right to access or use our services shall immediately cease.
• Any provisions which by their nature should survive termination, including intellectual property rights, indemnification, limitation of liability and governing obligations, shall continue to remain in effect.

SECTION 18 – CHANGES TO TERMS

• We reserve the right to update or modify these Terms at any time.
• Changes will be effective immediately upon posting.
• Continued use of the website or services constitutes acceptance of the revised Terms.

SECTION 19 – GOVERNING LAW

• These Terms of Service shall be governed and interpreted in accordance with the laws of India.
• Any disputes arising in connection with the website, products, services or these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.